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PRODID://NDCP//514160
BEGIN:VEVENT
DTSTAMP:20260429T131612
VTIMEZONE:America/Chicago
DTSTART:20270406T130000Z
DTEND:20270406T163000Z
UID:514160
SUMMARY:Surgent's Coaching Skills for Managers and Supervisors (CKMS)
LOCATION:Webinar
DESCRIPTION:Surgent's Coaching Skills for Managers and Supervisors (CKMS)\n\n04/06/27 08:00 AM CST\n - 04/06/27 11:30 AM CST\Description:\nThis one-day course will teach effective skills for coaching and training employees. You’ll learn how to identify the characteristics of effective coaches and develop coaching strategies to support and assist your team, with the goal of helping them improve morale, productivity and quality. And, you’ll learn a five-step approach for giving constructive criticism while managing defensive reactions.Objectives:
 Identify effective coaches and develop coaching strategies to support your team
 Give constructive criticism while managing defensive reactions
 Presenters:Sarah AcunaField of Study:Personnel/Human Resources (4)Major Topics:
 The definition of “coaching” and the coaching process
 Characteristics of effective coaches
 Coaching strategies to support and assist others as they change ineffective behaviors
 Conducting one-on-one coaching sessions for setting goals and improving performance
 \Location:\nWebinar\n\n,
X-ALT-DESC;FMTTYPE=text/html:Surgent's Coaching Skills for Managers and Supervisors (CKMS)<br /><br />04/06/27 08:00 AM CST - 04/06/27 11:30 AM CST<br />Description:<br />This one-day course will teach effective skills for coaching and training employees. You’ll learn how to identify the characteristics of effective coaches and develop coaching strategies to support and assist your team, with the goal of helping them improve morale, productivity and quality. And, you’ll learn a five-step approach for giving constructive criticism while managing defensive reactions.<br><br><b>Objectives:</b><br><ul>
    <li>Identify effective coaches and develop coaching strategies to support your team</li>
    <li>Give constructive criticism while managing defensive reactions</li>
</ul><br><b>Presenters:</b><br>Sarah Acuna<br><br><b>Field of Study:</b><br>Personnel/Human Resources (4)<br><br><b>Major Topics:</b><br><ul>
    <li>The definition of &ldquo;coaching&rdquo; and the coaching process</li>
    <li>Characteristics of effective coaches</li>
    <li>Coaching strategies to support and assist others as they change ineffective behaviors</li>
    <li>Conducting one-on-one coaching sessions for setting goals and improving performance</li>
</ul><br />Location:<br />Webinar<br /><br />,  
PRIORITY:3
TRANSP:TRANSPARENT
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DESCRIPTION:Reminder
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