8:00 AM - 12:00 PM Central
Objectives:
After attending this presentation, you will be able to...
Apply project management principles to orchestrating the client experience within the firm
Recognize when to incorporate a Project Management mindset to support growth, change, and innovation
Identify best practices to gain control of your processes and projects
Identify ways to uncover causes of inefficiencies and how to combat them
Recognize the operational risks and opportunities as part of running a project
Apply project management principles to scoping projects, reporting, and improved documentation
Instructor:
Samantha Mansfield/Jessica Hartsfield
Fields of Study:
Business Management & Organization
Major Topics:
The major topics that will be covered in this course include:
Course 1: Project Management: Employ Best Practices & Mindset
CPE: 2
Description: Project Management is not the same as workflow management, and a project manager is more than a task master. Driving change, leading a team and managing client engagements requires a great deal of organization and planning. Successfully launching a new technology, onboarding clients, developing a new service line… all takes more than a checklist of to-do items. You need to monitor risks and opportunities. You need to gain buy-in to drive adoption. Proper scoping and projections help keep projects on course, and not become a costly experiment that gets shoved to the back burner. Project managers are trained in analyzing the data while also managing people. In this session explore basic project management best practices and mindset to more effectively managing change in your firm.
Course 2: Enhancing Ongoing Client Engagements
CPE: 2
Description: The work for clients is not as linear as it used to be with the inclusion of more advisory services, more cross functional teams, and due dates moving. Quality client engagements are not just about a solid workflow, we need project management skills. In this session we will discuss how to apply project management techniques to designing a one firm, team approach to serving clients.