Date/Time
4/10/2026 - 12/31/2034
12:00 AM - 12:00 AM
Course Registration
Member: $156.00
Non-Member: $176.00
Credits
4 Credits
Event Type(s)
Anytime CPE
Event Description
Unlock the secrets to transforming workplace and client conflicts into opportunities for growth and innovation. As accounting professionals play an increasingly influential role in organizational decision-making, the ability to transform conflict into opportunity is paramount. In this course, learn how to elevate your conflict resolution skills with methods grounded in "Crucial Conversations," "Fierce Conversations," and "Leading with Questions." Discover how to build stronger client and colleague relationships and model constructive communication behaviors. This class breaks down transformative strategies into actionable steps that every CPA can master.

Objectives:After attending this presentation, you will be able to...


Recognize why effective conflict management is vital for CPAs today

Identify common conflict scenarios faced in CPA roles and anticipate potential challenges

Apply integrated communication techniques from "Crucial Conversations," "Fierce Conversations," and "Leading with Questions"

Use strategic questioning to facilitate open dialogue and achieve positive outcomes

Develop and implement a customized conflict resolution strategy

Draw inspiration from real-life CPA success stories


Instructor:
Tammy Daughtery

Fields of Study:
Behavioral Ethics
Location
Anytime CPE
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